IS SHIPPING FREE?

Shipping is free WORLDWIDE.
Please Note! Extremely high demand: expect 1-3 weeks for items to arrive (to be safe).
you will receive from us your TRACKING ID to your email address after we ship it.
Or you can TRACK YOUR ORDER Here.
Note: if for some reason your order is never released by customs or any broken product,...) we'll send you a replacement!
When i will get my Order?
we've put a list of the estimated time frame:
United States: 7-20 Days Delivery
United Kingdom: 10-25 Days Delivery
Canada: 12-20 Days Delivery
Australia: 12-20 Days Delivery
New Zeland: 10-25 Days Delivery
Ireland: 10-25 Days Delivery
Germany: 12-20 Days Delivery
Netherlands: 12-20 Days Delivery
Sweden: 12-20 Days Delivery
Denmark: 12-20 Days Delivery
Spain: 12-20 Days Delivery
Norway: 12-20 Days Delivery
Mexico: 12-20 Days Delivery
France: 12-20 Days Delivery
Belgium: 12-20 Days Delivery
Algeria: 12-20 Days Delivery
Finland: 12-20 Days Delivery
Italy: 12-20 Days Delivery
Switzerland: 12-20 Days Delivery
Brazil: 12-20 Days Delivery
Austria: 10-25 Days Delivery
Poland: 10-25 Days Delivery
Singapore: 10-25 Days Delivery
Greece: 10-25 Days Delivery
United Arab Emirates: 10-25 Days Delivery
Hong Kong: 10-25 Days Delivery
Israel: 10-25 Days Delivery
Puerto Rico: 10-25 Days Delivery
Portugal: 10-25 Days Delivery
Hungary: 10-25 Days Delivery
Croatia: 10-25 Days Delivery
Czech Republic: 10-25 Days Delivery
Colombia: 10-25 Days Delivery
Turkey: 10-25 Days Delivery
Romania: 10-25 Days Delivery
Iceland: 10-25 Days Delivery
Georgia: 10-25 Days Delivery
Jersey: 10-25 Days Delivery
Slovenia: 10-25 Days Delivery
Malta: 10-25 Days Delivery
Luxembourg: 10-25 Days Delivery
South Africa: 10-25 Days Delivery
Lithuania: 10-25 Days Delivery
Costa Rica: 10-25 Days Delivery
Serbia: 10-25 Days Delivery
Slovakia: 10-25 Days Delivery
Saudi Arabia: 10-25 Days Delivery
Japan: 10-25 Days Delivery
Bulgaria: 10-25 Days Delivery
Burkina Faso: 10-25 Days Delivery
Korea: 10-25 Days Delivery
Qatar: 10-25 Days Delivery
Morocco: 10-25 Days Delivery
Albania: 10-25 Days Delivery
Egypt: 10-25 Days Delivery
- if your country isn't listed here Please contact our support at "contact@platinumgoldjewellery.com" with your full name & order number and we will get back to you shortly

What if I need to Return Something?

 A. No worries! Just Contact us! Here. and we'll help guide you through the process - Upon approval, you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return. 


WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-5 weeks for your order to arrive in the USA. Other countries can take an estimated 4-6 weeks due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives in its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.

Have a question, or want an update on your order?

Please Contact us at "contact@platinumgoldjewellery.com" with your full name & order number and we will get back to you shortly. We're always happy to help!

 

Platinum Gold Jewellery™

[Re: Privacy Compliance Officer] 
11923 NE Sumner STE 825000 Portland Oregon US 97207

 

CUSTOMER SERVICE Office Address:

: 30 N Gould St, Ste R Sheridan , WY 82801

: 11923 NE Sumner STE 825000 Portland Oregon US 97207

 

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